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Home and Community Services

Not all disability are the same, some are invisible

Feels Like Home is built on the foundation of trust, family, companionship and medical expertise, which make us very different from majority of other NDIS providers. With a combination of medical expertise and family environment, our participants receive the highest quality, genuine care that you can trust. Whether for yourself or your loved one, we can provide the care that provides your life with an extensive array of possibilities. 

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We match you with the best member of staff to suit your individual needs; this is carefully assessed by our Clinical Director. Chloe will have a chat with you about what you require as well as any preferences you have for your care and will personally introduce you to the staff member. You will have a say about your care.

 

We have experienced Support Workers that specialise in various aspects of disability including but not limited to

  • Physical Disabilities

  • Complex Disabilities

  • ASD and Intellectual Disabilities

  • Challenging Behaviours with BSP and PBSP

  • Mental Health

  • Invisible Disabilities

 

We offer a variety of services from day-to-day care to more complex support services. See below for more information about the services we can provide for you or your loved one.

Assistance with Personal and Self-Care

We understand that basic tasks is crucial to physical and emotional well-being. We can assist you in daily tasks to make your life easier where possible. Listed below are some examples of ways we can help;​

  • Personal Hygiene (Grooming, Bathing, Dressing etc.)

  • Daily Tasks such as Managing Household Routines (Shopping, Light Household Cleaning)

  • Meal Preparation and Assistance During Feeding Times

  • Community Access

  • Medication and Waste Management​

​Your mental wellness is also always considered. Life’s hurdles can be overwhelming and often cause stress. Our professionals can assist with emotion and stress management and help you navigate decisions you have to make or problems that need solving.

Challenging Behaviours

Challenging behaviours are defined as unpredictable, complex behaviours that significantly impacts the individual’s learning, development, safety, and relationships. Some of the manifestations of these behaviours are damaging property, physical and verbal aggression, impulsive or disinhibited practices, and inflicting self-injury. While challenging behaviours are usually misunderstood, fostering a safe environment where the patient can receive ample support will reduce the severity of their situation. 

 

We offer assistance for people with challenging behaviours, including aggression, emotional dysregulation, and resistive behaviours towards personal care and community access.

We have an experienced team in the implementation of behaviour support plans (BSP) and positive behaviour support plans (PBSP).

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More Information on Challenging behaviors, PBSP, BSP and Restrictive Practice, See more below.

 We provide individual participant assessments and intervention for complex manual handling needs or challenges. Ensuring a safe manual handling environment for clients and carers is a key focus. 

We can assist in transfers and mobility assistance using transfer equipment. Our team is trained in basic equipment including but not limited to;

  • Slide Sheets

  • Transfer Boards

  • Standing Hoists

  • Full Hoists

  • Rollators

Although all staff have the basic techniques taught, during the first few shifts, staff will be trained in your preferences are your specialised equipment from Registered Nurses​.  

Manual Handling

Nursing Services and Complex Care

We understand that you might need some extra support for more complex health needs. Our team of Registered Nurses and specialised staff have the relevant skills and knowledge to support your high intensity daily activities. They will ensure that continuity of support is always safe and of the highest quality.

We have an experienced team that can assist you in various nursing services including;

  • Medication Management

  • Diabetes Management,

  • Enteral Feeding: including PEGs and Nasogastric (NG) tubes

  • Complex Wound Management,

  • Catheters

  • Complex Bowel Care

  • Epilepsy and Seizure Management

  • Tracheostomy Care

  • Ventilator Care

Community Access

Feels Like Home can assist you in community access, when a specialised vehicle is not required. Support Workers have there own cars and insurance for transports you, alternatively if a specialised vehicle is required and owned, support worker can driver your vehicle if you agree. We can assist by;

  • Transportation to community resources (shops, Centrelink, banks, recreational facilities etc.)

  • Transportation to medical and allied services (general health care, dental care, podiatrists, psychologists, social workers etc.)

  • Transportation to recreational activities provided in the community

  • Assist with the management of emotions and behaviours and skills in coping with stressful situations.

Home and Yard Maintenance

For participants that receive ongoing support services from Feels Like Home, we offer additional home and yard maintenance services.

House and Yard maintenance assistance includes:

  • Light Housework

  • Laundry

  • Shopping for Personal Necessities

  • Lawn Mowing and Maintenance

  • Basic Yard Tiding Tasks - Sweeping paths etc.

Having a clean home can improve your quality and ease of living by allivating the pressure of maintaining your house and yard. 

Challenging Behaviors, PBSP, BSP and Restrictive Practices

Feels Like Home has extensive training, knowledge and experience working with individuals with challenging behaviours, as well as the implementation of positive behaviour support plans and restrictive practices. 

We work closely when behaviour practitioner, and ensure that we are always taking the least restrictive intervention as possible. 

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What are Challenging Behaviours?

Challenging behaviours, also known as behaviours of concern are very different from one individual to another. The main categories of behaviours of concerns can include

  • Disruptive Behaviours

  • Aggression

  • Self-Harm

  • Sexualised Behaviours

  • Bullying

  • Withdrawal or Isolation 

When these behaviours become evident, this is when we can refer and start to discuss the introduction of a specialist - Behaviour Practitioner. Depending on many factors, including severity, type of behaviour and more, the behaviour practitioner can decided with the family and participant whether the introduction of a positive behaviour support plan or a behaviour support plan may be necessary.

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So what is a behaviour support plan (BSP)?

A BSP provides an outline participant specific strategies and interventions to manage challenging behaviours. This plan is is developed by the caregiver and professional - councillors, psychologist etc. The aim of this plan is to help the participant to develop new skills that are more adaptive and functional while reducing the behaviours of concern. 

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For more information on the NDIS website, check out the following links below:

1. Understanding behaviour support and restrictive practices

2. The Positive Behaviour Support Capability Framework

3. Behavioural interventions

4. Regulated Restrictive Practices Guide

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